As people are beginning to invest more into leisure, we are seeing many more people taking advantage of travel planning services. According to Virtuoso, a luxury travel network, people report a 28% satisfaction rating with booking online versus a 78% satisfaction rating when booking with an advisor. Roam Travel Company promises an above-and-beyond level of service and access to moments that the internet just cannot offer. With special behind-the-scenes experiences and expert teams in each country, you are able to explore these destinations like a local… without giving up the luxuries you are accustom to.
We believe that travel is an investment and want to ensure that you are getting the best experience for every dollar spent. Therefore, we have debunked a few myths in order to highlight the benefits of working with us.
“But it is so expensive”
Fortunately for you, this is untrue! The travel industry thrives off of referrals, so for hotel-only bookings we actually get paid by the hotel for driving the business to them. Meaning, whether you book it or we book it for you, the rate is the same. Plus, we have access to upgrades, negotiated rates and fun in-room surprises that you likely would not be offered when booking on your own.
For pricing on comprehensive itineraries, it is important to remember that our costs are for private, customized trips, exclusive experiences, expert guides and 4 & 5-star accommodations booked through trusted and proven local contacts. We double check all travel details before departure, to make sure your experience is seamless and flexible enough to accommodate any last-minute travel changes. And we can typically turn these types of itineraries around in 48 hours, saving you weeks of planning efforts.
“But I can just book it online”
For many destinations, it is possible to book your hotels stays online. However, we have developed strong, long-standing relationships with our local contacts and favorite properties. These relationships have helped us clear waitlists for our clients, arrange complementary upgrades and amenities, and always make sure that they get the best consideration and service. Meaning, booking through us and booking through Expedia offer very different experiences.
“But I like planning my own travel”
Just as most people choose not to cut their own hair, we encourage you to think about travel in the same way. You may find that planning your own travel can be fun, although you may not have indulged in a travel planning service before! The biggest thing to consider when relinquishing this responsibility is that we have access to experiences and insight that only locals can provide. We promise a more authentic adventure than one pieced together with information off the internet. And with a lot less stress…
“But my friend has been there and knows about it”
We love recommendations and are happy to book whichever properties and services you would like! But we also believe that countries are big and options are vast. The style that may be a great fit for one person, may not be the best fit for another. And what was the best a couple years ago, may not be the best today. We are always up to speed on which are the top properties in each region because we have local partners visiting them regularly. Is location most important to you? Or perhaps you love modern hotels with iPads in the room? Or maybe, we can confirm that the suggestions you have been given would really give you the best experience. Working with us gives you the opportunity to weigh your options.
We are confident in our service and expertise, and hope you will let us make your life a little easier and your adventure even better.